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PRIVACY POLICY

Personal data means information that can be used to identify a person. This includes first names, last name, home address, e-mail address, age, gender and similar contact details.

On this page, you can read what information Agro Machines and SB-Flex stores about you as well as our partners.

What information do we store?
In order to prepare an invoice and make a delivery to you, we store the following information: first name, surname, address, delivery address if applicable, e-mail address and telephone number. We store additional information about whether you wish to be subscribed to our newsletter.

Information about the items you have purchased, how you paid (online/credit) and your invoice(s) are stored for at least five years pursuant to the Danish Financial Statements Act, to ensure that we have documentation of your purchase for SKAT, the Danish tax authority.

E-mails you have sent to Agro Machines and SB-Flex, and that Agro Machines and SB-Flex has sent to you, will be stored for at least 1 year and up to 3 years. The reason for this is, so that we can look back at any complaints, special offers and the like.

If you do not pay your invoice on time, we will also store repayment agreements. We do not store information about your private circumstances, such as whether you are unemployed, your religion or the like.

Data controller
If you would like to know more about what information we store about you (insight request) or to have information deleted, please contact our data controller. However, we are unable to delete information that we are required to store pursuant to the Danish Financial Statements Act.

The data controller at Agro Machines and SB-Flex is:
Anders Simonsen, Proprietor
Direct Line in case of questions: Tel. 45 2961 2755

Who is the data disclosed to?
Agro Machines and SB-Flex does not disclose data unless necessary to use features in our computer programs or the like. Agro Machines and SB-Flex has data processing agreements with all business partners to ensure secure data processing. Agro Machines and SB-Flex keeps an internal record of our processing of data, as well as a list of which third party companies have access to data and when they have had access, for example if we receive external support for our computer systems.

Internal departments | All employees at Agro Machines and SB-Flex have access to e-mails and the accounting system.

Freight forwarders | Your e-mail address, telephone number, first and last name and delivery address are passed on to the freight company that delivers your package/pallet (GLS/PostNord/DHL). The freight company stores a receipt of the delivery for at least 12 months. The freight company may use your e-mail address and/or telephone number to contact you regarding the delivery. This may be in the form of a message when the package is ready for collection at a parcel collection point. They may also call you if you were not at home when the driver attempted to deliver your parcel, in order to arrange a new delivery date.

Shipmondo | We use the Shipmondo program to handle our consignment notes as well as for communication with the above-mentioned freight companies. Shipmondo’ support department has access to the same information as the freight forwarders, in case of software breakdown, updates or the like.

Google | To improve our website, we use Google Analytics. In Google Analytics, statistics are stored in summarised form, e.g. how many people have visited our website, their location, how many/what items you have purchased, what pages on the website have the most visitors and the like. Google Analytics has access to your IP address.

Facebook | We use remarketing ads via facebook using your e-mail address. This means that we display an ad on facebook around 2 weeks as well as 4 months after your visit to our website. In addition, we occasionally advertise on facebook. Here, the Facebook Business Manager selects the target audience of the ad.

Instagram | From time to time, we place ads on Instagram via Facebook Business Manager. Here, the Facebook Business Manager selects the target audience of the ad.

Manufacturers | If you want your logo or address, etc. printed on your packaging, the details will be passed on to the supplier who will do the printing for us. In some cases, the items will be sent directly to your address after printing, rather than sent to Agro Machines and SB-Flex. In this case, Agro Machines and SB-Flex will send your company name, the first and last name of the contact person and your address to the manufacturer.

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